Iām a Midwest-based UX specialist.
Before this, I worked as an immigration paralegal, talking with clients while they navigated a stressful, confusing, high-stakes process. Turns out "help someone feel less confused" is basically the whole job in UX too, and that's still the aspect that speaks to me the most!
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I made the change to UX official with an MS in UX Research & Design from the University of Michigan, where I spent 20 months fully immersed in user research and human-centered design principles.
